Lately, i’ve had to own up to some blunders. It’s not comfortable, but it’s a wake-up call to my ego that i’m not and never will be perfect. Not that perfection is what i go for, but it’s important to me to be the kind of person i want to be, as often as possible.
Two things that have happened lately that i’ve had to apologize for:
There’s this girl at work, N. She’s the type that’s dumb and smart at the same time. We hear rain on our rooftop at work, from the back room where there are no windows. She exclaims in disbelief, “THAT’S not rain”. We make fun of her, to her face (i don’t know if there are points gained for making fun of someone to their face rather than behind their back, but it doesn’t matter anyway). She’ll ask me if she should save some onions for me to use later, and upon hearing “yes please”, she proceeds to cut up ALL THREE ONIONS that are left in the bag. Dumb. She turns the label-maker on, and sees on the screen “SOLD OUT”, which is the last thing someone typed in to print out, and she says, “oh no, there’s no more tape left!”.
Stupid things like that. At the same time, she’s got the BEST personal skills of any of us in the store, and has a useful photographic memory, so she’s super-great with customer names and remembering what they’d needed previously. Her energy is amazing, she’s always positive, and everybody loves her. I view the stupid things she does as just part of the silly package.
Turns out that for the last few months, she thinks that i hate her and i don’t respect her. She confessed to my boss IN TEARS that she checks to see who she’s working with on the schedule, and when she sees that she’s working with me, she wishes she didn’t have to work. I was floored by that. I’d been offering her compliments, thanking her for her work, pointing out what she’s done that i think is awesome – because i was aware that i was condescending to her at first, and didn’t want to be like that. Turns out that all those compliments i was giving her were taken as talking down to her. Which kinda broke my heart a little bit, but that probably didn’t compare to how SHE felt.
So after my manager told me what was up, i took her aside and said, “When you first started here, i made fun of you. And i’m sorry for that. What i’ve never told you is that over the last few months, i really have grown to appreciate you and respect you so much. You’re great at your job, and i have a lot to learn from you. I don’t want you to feel like i don’t respect you, because i do, and i look forward to working with you when we’re on the same schedule.” I apologized again for my behavior and promised that my respect for her is sincere. She hugged me twice, and i felt better.
Later that day, i realized that every time she would talk to me to tell me a story about her life or a customer, often i would listen while continuing to stare at my computer screen, typing or reading. I’d been doing this the whole time, of COURSE she wouldn’t think i care – i would barely even look at her! So i’m catching my behaviors that contribute to that image she had of me, and i’m correcting it right away. When she speaks to me, i want to give her the same attention that i give to Brian, G, Emily… everybody else, really. It’s good to learn this.
My other thoughtless problem:
I was supposed to photograph my friend’s wedding. I offered to do it for free, as a gift. It’s a small wedding at a house, not a huge budget. When i booked my Amsterdam trip, i didn’t check my schedule to see if i’d had any previous commitments. So i’ll be in Amsterdam on her wedding day. It’s a complete fuck-up on my part, and i cannot BELIEVE that i did it. i contacted Ross to see if he could do it, which he can… i just got off the phone with her before writing this entry, and she was totally understanding, but obviously totally let down. When i told her Ross’ cost ($1250) for the day, she said she wouldn’t be able to pay that much. She told me not to beat myself up over it, which was nice of her to say, but i do feel terrible, and wish there were something more i could do.
So it’s these things that happen that remind me that while i think i’m really becoming the person i want to become, i am going to totally fuck up sometimes. What’s most important is how i deal with these situations, uncomfortable as they are.